The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Posted on Friday, December 15, 2023 12:59 PM
City Budgets Maintain Services and Look to the Future
RICHMOND HILL – Mayor West’s 2024 Budget was adopted on December 13, 2023 and sets forth a fiscally responsible budget that ensures service levels received by residents continue to be maintained.
The operating budget for Richmond Hill is $212 million and includes a 4.7% tax rate increase to Richmond Hill residents and businesses which is lower than initially forecasted. This increase amounts to $7.94 more per month for the average single...
Posted on Wednesday, December 13, 2023 04:19 PM
A Transportation Plan for the Future
The Transportation Master Plan is a comprehensive strategic plan that will support how people will travel in Richmond Hill over the next 30 years. The TMP establishes the City’s goals for all types of travel within the community, for current and future residents, whether they walk, bike, drive or take public transit. Its focus is on improving active modes of transportation and building better connections within the city through road improvements, new...
Posted on Friday, December 08, 2023 02:10 PM
New Safety Campaign Provides Tips to Avoid Lithium-Ion Battery Fires
RICHMOND HILL – Richmond Hill Fire and Emergency Services (RHFES) is teaming up with the National Fire Protection Association® (NFPA®) to raise awareness about the risks associated with lithium-ion batteries and ways to minimize them.
NFPA’s new campaign, “Charge into Fire Safety™”, provides resources in response to the growing number of fires caused by lithium-ion batteries that power devices like e-bikes and e-scooters, cell...
Posted on Wednesday, December 06, 2023 10:31 AM
December 6 is the National Day of Remembrance and Action on Violence Against Women. It has been over 30 years since the murder of 14 women at Polytechnique Montréal (December 6, 1989). Flags at all Richmond Hill facilities have been lowered to half-mast today to remember these women, their families and others who have experienced gender-based violence.
Posted on Friday, December 01, 2023 12:32 PM
NOTICE OF THE ADOPTION OF AMENDMENT NO. 18.6 TO THE RICHMOND HILL OFFICIAL PLAN PURSUANT TO THE PLANNING ACT
TAKE NOTICE THAT the Council of The Corporation of the City of Richmond Hill adopted Amendment No. 18.6 to the Richmond Hill Official Plan on the 29th day of November, 2023 through the enactment of By-law 133-23 and in accordance with Sections 17 and 26 of the Planning Act, as amended.
Council in making its decision on these matters took into consideration all written and oral comments...