The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Posted on Thursday, November 23, 2023 01:28 PM
Explore the Night Sky, Take a Specialized Workshop, Try a New Youth Program and More
RICHMOND HILL – Are you looking for a way to keep active this winter? The City of Richmond Hill’s winter recreation programs are almost here! Registration for residents opens November 29. Register between November 29 and December 13 for a chance to win $100 on your Richmond Hill Rec account.
New this winter, we’re offering Art and Fine Craft Workshops in calligraphy, collage, painting with gold leaf, pastels and...
Posted on Thursday, November 23, 2023 10:17 AM
Annie Rong Receives 2023 William F. Bell Young Entrepreneur Award
RICHMOND HILL – At yesterday’s Richmond Hill Council meeting, the Mayor and Members of Council were joined by the family of former Mayor William Bell to present this year’s William F. Bell Young Entrepreneur Award to Annie Rong.
The 17-year-old Richmond Hill resident is the successful founder of a custom tote-bag company, Fill Your Tote! Her distinctive artistic ideas have made Fill Your Tote! stand out for its sleek and original...
Posted on Monday, November 20, 2023 01:54 PM
Budget Committee of the Whole Meetings November 21, 28 and December 5
Richmond Hill – Discussion of Richmond Hill’s 2024 Budget begins November 21. Each year, Richmond Hill's Budget is made up of the Operating Budget; Capital Budget; and Water, Wastewater and Stormwater Budget.
Richmond Hill's Capital Budget outlines the financial needs for growth and maintenance of existing infrastructure, such as community centres, fire stations, pools, parks, trails, arenas, roads and sidewalks. The Capital...
Posted on Friday, November 17, 2023 08:57 AM
Residents invited to take a survey to qualify, limited appointments available
RICHMOND HILL – The City is developing a home energy improvement program and residents are invited to help by sharing their home energy experiences through an online survey.
The first 100 eligible Richmond Hill residents who complete the survey will have the chance to speak with a home energy improvement expert at no cost. During this virtual (phone or video) call, residents will be able to seek advice on improvements...
Posted on Tuesday, November 14, 2023 03:52 PM
Residents can help operations run smoothly and safely
RICHMOND HILL – Winter is coming and City staff are ready to respond. Our crews work hard to clear the snow and ice as quickly and efficiently as possible to help keep our community moving safely.
The City maintains 1,100km of roads, nearly 750km of sidewalks and clears snow windrows - the pile of snow left behind by road plows - from the end of 44,000 driveways. Weather conditions trigger the following services: