Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
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Strengthening Equity and Inclusion in City Services
Posted on Wednesday, November 16, 2022 03:20 PM
Richmond Hill Launches Survey, Workshops to Invite Resident Feedback
RICHMOND HILL – The City of Richmond Hill is seeking community input to make City services and policies more equitable and inclusive.
The City is committed to helping Richmond Hill remain a safe, welcoming space for all. By filling out a survey or attending a workshop discussion, residents can participate in the development of Richmond Hill’s first Diversity, Equity and Inclusion Strategy and Action Plan. Following public...
2022-2026 Richmond Hill Council Inaugural Meeting
Posted on Tuesday, November 15, 2022 04:09 PM
Residents Welcome to Attend the Official Ceremony on November 21
RICHMOND HILL – Mayor and Council Elect will be sworn in during Richmond Hill’s Inaugural Meeting on Monday, November 21 at the Richmond Hill Centre for the Performing Arts (10268 Yonge Street). The official ceremony begins at 7:30 p.m. Members of the public are welcome to attend in person or watch the livestream online at YouTube.com/CityRichmondHill. Registration is not required.
The event will include an inaugural address from the...
Celebrating Richmond Hill Artists
Posted on Thursday, November 03, 2022 05:11 PM
Nominations and Submissions Now Open for City’s Arts Awards and Visual Art Gallery
RICHMOND HILL – Richmond Hill is committed to supporting a vibrant arts and culture sector throughout our community. After a brief break due to the pandemic, the City’s Arts Awards and Visual Art Gallery are back!
2023 Arts Awards
The City’s Arts Awards recognizes artistic talent and community contribution to the arts sector in Richmond Hill. Winners will receive a cash prize and be announced at the Cultural Summit...
Notice of Temporary Road Closure: Bethesda Sideroad between Anchusa Drive and Leslie Street
Posted on Wednesday, November 02, 2022 12:43 PM
Please be advised that Bethesda Sideroad between Anchusa Drive and Leslie Street, will be closed from:
Friday, November 4 at 7 a.m. to Friday, November 18, 2022 at 5 p.m.
This closure is necessary to facilitate road construction.
During the closure, motorists are advised to use the posted detour routes.
For general inquiries during regular business hours, please contact Access Richmond Hill at 905-771-8800.
Notice of Temporary Road Closure: Trench Street, between Mill Street and 65 Trench Street
Posted on Wednesday, November 02, 2022 11:57 AM
Please be advised that Trench Street, between Mill Street and 65 Trench Street, will be closed from:
Thursday, November 3 from 7:30 a.m. to approximately 8 p.m.
This closure is necessary to facilitate the repair of a broken watermain.
During the closure, motorists are advised to use the posted detour routes. City staff will be on-site to direct local traffic.
Please note that the washroom at Mill Pond Park (290 Mill Street) will be out of service during this time due to the watermain repair work.
For...